Frequently Asked Questions
Auto Body Repair
Have questions about collision repair, dent removal, auto paint, frame alignment, insurance claim or vehicle estimates? Find clear answers to common questions before scheduling your repair with MD Auto.
Collision Repair
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Collision repair can include dent repair, bumper repair, frame alignment, glass replacement, and paintwork. MD AUTO evaluates accident damage and recommends the appropriate repairs to restore your vehicle’s appearance, alignment, and overall condition.
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Have your vehicle inspected as soon as possible after an accident, even if damage looks minor. Hidden bumper, frame, glass, or body damage may not be immediately visible and could require professional attention.
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Yes. MD AUTO handles minor collision damage, including dents, bumper damage, paint issues, and glass problems. A professional inspection helps determine whether the damage requires simple repairs or more extensive collision restoration.
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Yes. MD AUTO provides collision repair for vehicles with significant accident damage. Depending on the vehicle, repairs may include frame alignment, bodywork, bumper replacement, glass services, dent repair, and professional refinishing.
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Not always. Significant body damage, fluid leaks, steering problems, damaged wheels, glass damage, or suspected frame issues can make driving unsafe. Have the vehicle professionally inspected before continuing to drive it.
Dent Repair & Paintless Dent Repair
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Paintless dent repair, or PDR, removes suitable dents without repainting the damaged panel. Technicians carefully reshape the metal while preserving the original factory paint, making it useful for certain minor and moderate dents.
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PDR is generally suitable when the dent is minor or moderate, the paint remains intact, and there is no major structural damage. More severe damage may require traditional dent repair or refinishing.
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Yes. PDR can be an effective solution for suitable hail dents. MD AUTO provides paintless dent repair for hail damage while preserving the vehicle’s original paint whenever the damage meets the requirements for this repair method.
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No. PDR is specifically designed to preserve the vehicle’s original paint. Instead of sanding or repainting, technicians carefully reshape the damaged metal. However, cracked or chipped paint may require a different repair approach.
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It depends on the dent’s size, depth, location, and paint condition. Some larger dents may qualify for PDR, while severe damage may require conventional body repair. MD AUTO can inspect the dent and recommend the appropriate method.
Frame & Bumper Repair
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Frame alignment restores the vehicle’s structural alignment after collision damage. MD AUTO uses computerized and laser-guided equipment to accurately measure and correct frame positioning when necessary following an accident or significant impact.
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Possible signs include uneven body gaps, doors that do not close correctly, unusual alignment, or visible structural damage. However, frame problems may be hidden, so professional inspection is recommended after significant collisions.
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Sometimes. Minor bumper damage may be repairable, while severe cracks, major impact damage, or structural problems may require replacement. MD AUTO evaluates the bumper’s condition before determining the most appropriate repair solution.
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A bumper may require replacement when it has severe cracks, major impact damage, or structural problems that cannot be properly repaired. MD AUTO inspects the damage and determines whether repair or replacement is appropriate.
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Yes. Even low-speed parking lot accidents can damage bumpers, body panels, glass, or other components. Some problems may not be visible immediately, so professional inspection can help identify hidden collision damage before repairs begin.
Auto Paint & Glass
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MD AUTO provides professional PPG-certified auto paint services, including touch-ups, refinishing, customized paint work, and full repainting. These services can restore the appearance of vehicles following collision or other body damage.
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Yes. MD AUTO uses PPG paint systems and professional color-matching techniques to help match existing vehicle finishes. Accurate matching helps repaired or repainted panels blend naturally with the surrounding original paint.
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Yes. MD AUTO provides auto glass repair and replacement services. The appropriate option depends on the type, location, and severity of the damage. A professional inspection can determine whether repair or replacement is necessary.
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Yes. MD AUTO provides professional refinishing and repainting after collision repairs. Depending on the damage, technicians can repaint individual areas or complete larger refinishing work using PPG paint systems and color-matching processes.
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Professional paint matching helps repaired areas blend with the vehicle’s existing finish. Poor color matching can make repaired panels noticeable. MD AUTO uses PPG paint systems and professional techniques to achieve a consistent appearance.
Insurance, Estimates & Repair Process
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Yes. MD AUTO works with major Texas auto insurance companies and provides assistance with claims, documentation, approvals, and communication with insurance adjusters, helping customers navigate the insurance portion of their collision repair process.
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Yes. MD AUTO can assist with insurance claim processing, documentation, approvals, and communication with adjusters. This support can make the repair process easier for customers using insurance after an accident.
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Yes. MD AUTO offers free estimates for auto body repair. The vehicle can be evaluated to determine the visible damage and recommended repairs. The shop also provides photo estimates for added convenience.
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Yes. MD AUTO offers photo estimates, allowing customers to begin the repair process conveniently. However, photographs may not reveal hidden structural damage, so an in-person inspection may still be necessary.
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The process generally begins with an estimate and vehicle inspection. MD AUTO identifies necessary repairs, completes the approved work, and refinishes the vehicle when needed. Customers can then collect the vehicle after repairs are completed.
Local Service
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MD AUTO is based in Austin, Texas, and serves customers in Austin, Kyle, Buda, San Marcos, and South Austin. The shop provides collision repair, dent repair, frame alignment, paint, bumper, and glass services.
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Look for certified technicians, quality repair methods, appropriate equipment, transparent estimates, and experience with insurance repairs. MD AUTO highlights certified technicians, OEM-approved repair methods, advanced equipment, PPG paint systems, and free estimates.
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OEM-approved repair methods follow vehicle manufacturers’ recommended procedures. Using appropriate repair techniques can help restore the vehicle correctly after collision damage. MD AUTO states that its technicians use OEM-approved repair methods during vehicle restoration.
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Yes. MD AUTO lists towing and rental car services among its customer-support options. These services can be helpful when a damaged vehicle cannot be driven or must remain at the shop during repairs.
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MD AUTO is located at 816 Kramer Ln, Suite D, Austin, TX 78758. You can contact the shop at 512-291-2969 to request an estimate, schedule repairs, or discuss available auto body services.
Still Have Questions?
Get a professional assessment from the MD Auto team, request a free quote today.